Student Complaint Policy Dear Students: This school has a Certificate of Approval from the Texas Workforce Commission. (TWC) The TWC assigned school number is S3422. The school’s programs are approved by TWC, as well as (names(s) of other state agencies, as applicable) and (name(s) of any relevant accrediting bodies). Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the schools catalog. Schools are responsible for insuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management. Student’s dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. Information on filing a complaint with TWC can be found on TWC’s Career Schools and Colleges Website at: http:/csc.twc.state.us/.